Initialized endpoints have elevated error rates for 3 regions

Incident Report for Statsig

Resolved

Resolved.
Posted May 06, 2025 - 11:02 PDT

Investigating

We were notified by alerts and the team has reverted the change that caused elevated errors from 10.45, which would have affected initializing client SDKs in some locations.

[Update]: Issue was root caused and resolved at 11:02 AM PST. Rollout was gated off and impact was isolated to a single customer.
Mitigated: 05/06/2025 11:02:00 GMT-0700 (Pacific Daylight Time)
Posted May 06, 2025 - 10:45 PDT
This incident affected: Config Delivery API (US West 1, US East 1, US East 5, Europe West 1, Asia Southeast 1).