Temporary Server SDK Config Sync 5xx Spike

Incident Report for Statsig

Resolved

Resolved.

Posted Mar 11, 2025 - 17:56 PDT

Investigating

We identified elevated 5xx rates from 17:51 PST to 17:56 PST for some customers. Systems are fully recovered. After investigating, the team has found the root cause and is working on future prevention.
Mitigated: 03/11/2025 17:58:00 GMT-0700 (Pacific Daylight Time)

Posted Mar 11, 2025 - 17:51 PDT

This incident affected: Config Delivery API (US West 1, US East 1, US East 5, Europe West 1, Asia Southeast 1).