Elevated 4xx across statsig apis

Incident Report for Statsig

Resolved

Resolved.
Posted Nov 13, 2024 - 15:35 PST

Investigating

A network misconfiguration caused elevated 4xx rates across statsig api (/initialize, /download_config_specs, httpapi), including endpoints used to initialize both client and server sdks.
11/13/2024 14:45:00 GMT-0800 (Pacific Standard Time) - This change was rolled back and global services have recovered

11/13/2024 14:45:00 GMT-0800 until 15:35:00 GMT-0800 (Pacific Standard Time)
us-east5 region started to 4xx at elevated rates following the global recovery above

Fully Mitigated: 11/13/2024 15:35:00 GMT-0800 (Pacific Standard Time) 4xx and 5xx recovered to normal levels
Posted Nov 13, 2024 - 14:30 PST
This incident affected: Config Delivery API (US West 1, US East 1, US East 5, Europe West 1, Asia Southeast 1).
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